Browse Books: Business & Economics / Conflict Resolution & Mediation

Powerful Phrases for Effective Customer Service: Over 700 Ready-To-Use Phrases and Scripts That Really Get Results By Renee Evenson Cover Image
$19.99
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Work Jerks: How to Cope with Difficult Bosses and Colleagues By Louise Carnachan Cover Image
$16.95
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Negotiation: Readings, Exercises and Cases By Roy J. Lewicki Cover Image
$134.00
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Did That Just Happen?!: Beyond “Diversity”—Creating Sustainable and Inclusive Organizations By Stephanie Pinder-Amaker, Lauren Wadsworth Cover Image
$15.95
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You're It: Crisis, Change, and How to Lead When It Matters Most By Leonard J. Marcus, Eric J. McNulty, Joseph M. Henderson, Barry C. Dorn, David Gergen (Foreword by) Cover Image
$28.00
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Dealing with Difficult People (HBR Emotional Intelligence Series) By Harvard Business Review, Tony Schwartz, Mark Gerzon Cover Image
$40.00
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The Little Book of Trauma Healing: Revised & Updated: When Violence Strikes and Community Security Is Threatened (Justice and Peacebuilding) By Carolyn Yoder Cover Image
$7.99
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Ask for More: 10 Questions to Negotiate Anything By Alexandra Carter Cover Image
$17.99
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Did That Just Happen?!: Beyond “Diversity”—Creating Sustainable and Inclusive Organizations By Stephanie Pinder-Amaker, Lauren Wadsworth Cover Image
$25.95
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The Prepared Leader: Emerge from Any Crisis More Resilient Than Before By Erika H. James, Lynn Perry Wooten Cover Image
$28.99
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The Little Book of Restorative Teaching Tools: Games, Activities, and Simulations for Understanding Restorative Justice Practices (Justice and Peacebuilding) By Lindsey Pointer, Kathleen McGoey, Haley Farrar Cover Image
$7.99
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The Beauty of Conflict: Harnessing Your Team's Competitive Advantage By Crismarie Campbell, Susan Clarke Cover Image
$17.95
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