Browse Books: Business & Economics / Conflict Resolution & Mediation

Powerful Phrases for Effective Customer Service: Over 700 Ready-To-Use Phrases and Scripts That Really Get Results By Renee Evenson Cover Image
Powerful Phrases for Effective Customer Service: Over 700 Ready-To-Use Phrases and Scripts That Really Get Results (Paperback)
By Renee Evenson
$19.99
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Work Jerks: How to Cope with Difficult Bosses and Colleagues By Louise Carnachan Cover Image
Work Jerks: How to Cope with Difficult Bosses and Colleagues (Paperback)
By Louise Carnachan
$16.95
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Negotiation: Readings, Exercises and Cases By Roy J. Lewicki Cover Image
Negotiation: Readings, Exercises and Cases (Paperback)
By Roy J. Lewicki
$134.00
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Did That Just Happen?!: Beyond “Diversity”—Creating Sustainable and Inclusive Organizations By Stephanie Pinder-Amaker, Lauren Wadsworth Cover Image
Did That Just Happen?!: Beyond “Diversity”—Creating Sustainable and Inclusive Organizations (Paperback)
By Stephanie Pinder-Amaker, Lauren Wadsworth
$15.95
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You're It: Crisis, Change, and How to Lead When It Matters Most By Leonard J. Marcus, Eric J. McNulty, Joseph M. Henderson, Barry C. Dorn, David Gergen (Foreword by) Cover Image
You're It: Crisis, Change, and How to Lead When It Matters Most (Hardcover)
By Leonard J. Marcus, Eric J. McNulty, Joseph M. Henderson, Barry C. Dorn, David Gergen (Foreword by)
$28.00
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Dealing with Difficult People (HBR Emotional Intelligence Series) By Harvard Business Review, Tony Schwartz, Mark Gerzon Cover Image
Dealing with Difficult People (HBR Emotional Intelligence Series) (Hardcover)
By Harvard Business Review, Tony Schwartz, Mark Gerzon
$40.00
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The Little Book of Trauma Healing: Revised & Updated: When Violence Strikes and Community Security Is Threatened (Justice and Peacebuilding) By Carolyn Yoder Cover Image
The Little Book of Trauma Healing: Revised & Updated: When Violence Strikes and Community Security Is Threatened (Justice and Peacebuilding) (Paperback)
By Carolyn Yoder
$7.99
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Ask for More: 10 Questions to Negotiate Anything By Alexandra Carter Cover Image
Ask for More: 10 Questions to Negotiate Anything (Paperback)
By Alexandra Carter
$17.99
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Did That Just Happen?!: Beyond “Diversity”—Creating Sustainable and Inclusive Organizations By Stephanie Pinder-Amaker, Lauren Wadsworth Cover Image
Did That Just Happen?!: Beyond “Diversity”—Creating Sustainable and Inclusive Organizations (Hardcover)
By Stephanie Pinder-Amaker, Lauren Wadsworth
$25.95
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The Prepared Leader: Emerge from Any Crisis More Resilient Than Before By Erika H. James, Lynn Perry Wooten Cover Image
The Prepared Leader: Emerge from Any Crisis More Resilient Than Before (Hardcover)
By Erika H. James, Lynn Perry Wooten
$28.99
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The Little Book of Restorative Teaching Tools: Games, Activities, and Simulations for Understanding Restorative Justice Practices (Justice and Peacebuilding) By Lindsey Pointer, Kathleen McGoey, Haley Farrar Cover Image
The Little Book of Restorative Teaching Tools: Games, Activities, and Simulations for Understanding Restorative Justice Practices (Justice and Peacebuilding) (Paperback)
By Lindsey Pointer, Kathleen McGoey, Haley Farrar
$7.99
Backordered
The Beauty of Conflict: Harnessing Your Team's Competitive Advantage By Crismarie Campbell, Susan Clarke Cover Image
The Beauty of Conflict: Harnessing Your Team's Competitive Advantage (Paperback)
By Crismarie Campbell, Susan Clarke
$17.95
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